Terms of service

Last updated 22 April 2026

Terms of Service

By accessing or using this website, you agree to the following terms.

Use of This Website

You agree to use this site for lawful purposes only and not to engage in any activity that may harm the website or its users.

Products & Descriptions

We take care to accurately describe our products. As each crystal is naturally unique, variations in colour, pattern, and texture are expected and not considered faults.

Pricing & Payments

All prices are listed in Australian Dollars (AUD) and are subject to change without notice. Payment must be made in full at the time of purchase.

Orders

We reserve the right to accept or decline any order. Orders may be cancelled if products are unavailable, incorrectly priced, or suspected to be fraudulent.

Shipping

Shipping is handled via Australia Post. Delivery timeframes are estimates and may vary.

Returns & Refunds

We do not offer refunds, exchanges, or store credit for change of mind.

If a product is faulty, damaged, or not as described, you are entitled to a remedy in accordance with the Australian Consumer Law.

Limitation of Liability

To the extent permitted by law, Crystallure Gems is not liable for any indirect or consequential loss arising from the use of this website or products purchased.

Intellectual Property

All content on this website is the property of Crystallure Gems and may not be used without permission.

Governing Law

These Terms and Conditions, and any separate agreements through which we provide you services, are governed by and construed in accordance with the laws of Australia.

To the extent permitted by law, any disputes arising in connection with the use of this website or the purchase of our products will be subject to the exclusive jurisdiction of the courts of Australia.

Nothing in this clause excludes or limits your rights under the Australian Consumer Law.