Privacy policy

Last updated: April 22, 2026

Privacy Policy

Crystallure Gems respects your privacy and is committed to protecting your personal information.

Information We Collect

When you visit or make a purchase from our store, we may collect:

Your name, email address, and contact details
Shipping and billing addresses
Payment information (processed securely via third-party providers)
Order history and purchase details
Device and browsing information (such as IP address and cookies)

How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about your purchase
Provide customer support
Improve our website and customer experience
Send updates or marketing communications (only where you have opted in)

Sharing Your Information

We only share your information where necessary to operate our business, including:

Payment providers
Shipping partners (such as Australia Post)
Website and analytics services

We do not sell or trade your personal information.

Cookies

Our website uses cookies to enhance your browsing experience and understand how visitors use our site. You can manage cookie preferences through your browser settings.

Data Security

We take reasonable steps to protect your personal information. Payment details are processed securely through trusted third-party providers and are not stored by us.