Shipping policy

Shipping & Delivery

All orders are carefully prepared and packed in protective boxes to ensure they arrive safely. Orders are dispatched within 1–3 business days.

We ship via Australia Post using tracked services. Once your order has been dispatched, you’ll receive a tracking number to follow its journey.

Estimated delivery timeframe:

Standard Shipping: 2–8 business days

Delivery times may vary depending on your location.

For the latest delivery updates, we recommend checking directly with the courier. If you need any support, we’re always here to assist.

Shipping Rates

Flat rate shipping: $15 AUD for orders under $150 AUD
Free shipping: Available on orders over $150 AUD (after promotions and discounts are applied)

Delivery Issues

If your order is lost, arrives damaged, or does not arrive as expected, please reach out so we can assist.

Where required under the Australian Consumer Law, we will work with you to provide an appropriate resolution.

Packaging

Each piece is carefully placed in a protective box, layered with considered detail to ensure it arrives safely. The experience is designed to feel calm, refined, and intentional from the moment it reaches you.